Welcome to SayNoTo1890.com – This Website Will Save you Money

This website will save you money on your phone calls to 1890, 1850 and 0818 numbers. Irish consumers are needlessly paying out up to €5 a time to call “low cost” telephone numbers like those beginning 1890 — even though they could get the calls for next to nothing.

This is because many organisations and businesses are encouraging their customers to ring their LoCall 1890, or 1850 Callsave, or 0818 National Call telephone numbers at local call rates costing 4.9c a minute in the daytime and 1.26c off-peak.

Click here for an the A to Z listing of geographical alternatives to 1890, 1850 and 0818 number that will save you money.

Click here for the A – Z listing.

But popular mobile and landline phone deals with inclusive minutes exclude calls to LoCall 1890 numbers, Callsave 1850 and national 0818 calls from their minute bundles, hence representing an additional but unnecessary cost to the consumer.

This website will provide Irish consumers with geographical alternative telephone numbers to use instead of the 1890, 1850 and 0818 supplied by Irish Businesses, allowing Irish consumers save some money.
So, if you’re calling from a mobile and use a geographic alternative number instead of a 1890 / 1850 / 0818 number, you can save up to 40c per minute on your calls.

So, save yourself money by using this website on your mobile phone, or on your pc. Say no to 1890 call costs, forget 185o call costs, and say bye bye to 0818 costs. And use this website to do all that, for free.

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Tip of the Week (The Sunday Tribune)

The Sunday Tribune

Sunday August 18th, 2008

Eddie Lennon

Tip of the Week

Phone users are being ripped off when they make calls to government departments and large companies via 1850, 1890 and 0818 numbers. While mobile users who pay by bill have a block of “free” minutes credited to their phone each month, these minutes include standard land line and mobile numbers, but usually not other numbers.

Dialling these numbers can cost up to 49c per minute when calling from a mobile, and up to 8c a minute from a land line. Last week, the consumer awareness website ValueIreland.com published a useful list of land line numbers which you can contact as a cheaper alternative to the more expensive numbers. The list is available at www.SayNoTo1890.com.

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September 2016 – 45 Numbers updated on SayNoTo1890.com

This evening I have made updates to the website whereby upwards on 45 numbers have been updated. There are about 20 new numbers added, while 25 number updates / clarifications have been made.

Please note that there are about another 50 updates pending, and once I confirm the numbers involved, I’ll get those numbers up on the site also.

To everyone who has contacted the site providing updates, feedback, corrections and new geographic alternative numbers, many many thanks. Without your help and assistance, the website wouldn’t be the great resource that it is.

Please feel free to contact me any time if you have any suggestions for the website.

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1890, 1850, 0818 & 076 are not premium rate numbers, despite the cost from a mobile

saynoto1890 frequently asked questions FAQ on premium rate numbersCalls made to 1890, 1850, 0818 and 076 numbers from your mobile may be expensive, but they are not premium rate numbers. This blog post explains.

This came up recently in some comments on the SayNoTo1890 Facebook page:

Someone explain, where’s the gain? Do companies using 1890/1850 etc gain an income from the call?

 

I agree and it’s getting worse not better. These premium numbers have no reason to exist but to generate unfair charges

This was my response, explaining how these numbers came to cost as much as they do.

It’s probably worth noting that technically, these numbers are not premium rate numbers.

When original created years ago – prior to mobiles – using 1890 numbers as an example, the intention was to provide a low cost option for people to call national numbers, but at the cost of a local call.
So, on your landline, if it cost 5p a minute to call your neighbour in Mayo, but 15p a minute to call a business in Dublin, then the LoCall option was introduced to allow you dial a 1890 number for a business in Dublin, and pay the local rate – so, 5p per minute.

Effectively, the rule was, you charge for a call to an 1890 number the same as you would charge for a local call.

The problem, with the introduction of mobile phones, is that the cost of a local call, and a national call, are the same – i.e. they’re now calls to landlines, and are costed, normally, at 15c to 35c per minute or more.

However, in most cases, with minutes bundles as part of your mobile contract, no one really pays that amount to make calls as the minutes are deducted from your bundle.

The problem we’re all suffering is therefore twofold:

Firstly, those rates to call landlines then set the equivalency bar – so, a 35c per minute cost to call a landline on a mobile is then the benchmark for the 1890 call.
In this case, mobile phone service providers are actually following the rules of “LoCall” numbers exactly to the letter of the law.

Secondly, and more importantly, mobile phone service providers are NOT (mostly) deducting minutes on calls to 1890, 1850 or 0818 (and now 076 numbers as well) from your contracted minutes bundles.

Therefore, every call to those numbers on your mobile will cost you directly.

This, as you’ll be told by ComReg is a business decision by the mobile phone service providers. Or more relevantly, the provision of “free” minutes bundles is a business decision, so deciding what comes from it, or doesn’t, is also a business decision.
And ComReg will tell you that they won’t interfere in business decisions of the mobile phone service providers.

They won’t, but they could if they really wanted to, or if they were directed to by their government department, but such a direction isn’t ever likely.

Hope that clarifies a bit more.

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Government organisations refusing to provide geographic alternative numbers

Since February, I’ve been waiting for responses from 5 different government sponsored organisations to provide geographic alternative numbers for the 1890 and 076 numbers provided as contact information on their websites.

In a recent blog post, Revenue Commissioners – 1890 Numbers, I commended that organisation and a couple of government departments on their provision of alternatives very clearly on their website.

Unfortunately, not all government organisations that we fund will give us alternative numbers to allow us save money whenever we need to call them. The irony being that 2 of the organisations are supposed to assist people in financial difficulties already.

Stonewalled by organisations not providing geographic alternative numbersGeographic Alternative Rogues Gallery

So, step forward the following organisations who I contacted back in early February, and whom I’ve again contacted as of last night, requesting alternatives for numbers published on their websites:

  • Insolvency Service of Ireland
    • Information and General Enquiries 0761064200
    • Case Management Division 0761064200
    • Bankruptcy Division 0761064232
    • Regulation Division 0761064234
  • Citizens Information
    • Citizens Information Phone Service 0761074000
    • Citizens Information Website Team 0761079000

Next Steps

If I ever do get any useful responses from any of the organisations above, I’ll let you know. Don’t hold your breath, though.

Update 29/03/2016

Below are the responses received so far from the organisations contacted above. Well, 2 organisations actually responded (MABS and Citizens Information) and I only have 2 automated responses from SUSI. The RSA and PRTB didn’t respond to me at all. I guess it’ll be FOI requests for them now (my 2nd for PRTB seeking geographic alternative contact numbers).

Continue Reading →

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Revenue Commissioners – 1890 Numbers and Geographic Alternatives

Revenue Commissioners website does have a page dedicated to 1890 numbersA user of this website very kindly drew my attention to a special “Lo-Call” page on the Revenue website (Low Cost Phone Numbers).

According to the website:

Revenue provides low cost (‘LoCall’) phone numbers for some of our most popular services.

Please note that the rates charged for the use of 1890 (LoCall) numbers may vary among different service providers. It is recommended that you only ring these numbers using a landline as calls made using mobiles may be expensive.)

The page, however, while somewhat useful in explaining the potential cost to people of calling these 1890 numbers from mobiles is of limited benefit in that while it lists the main 1890 numbers (18 of them), it only provides geographic alternatives for 10 of them.

Of course, here on SayNoTo1890.com, there are actually alternatives for 17 out of the 18 numbers.

You will actually see this message on many government websites these days – informing users of the cost implications of calling 1890 numbers from mobiles. This contact page from the Department of Agriculture, Food and the Marine, for example, has the following text:

Note: Rates charged for 1890 (Lo-call) numbers may vary among different service providers

And interestingly, they provide geographic alternatives for 4 out of 4 of the 1890 numbers listed on that main contact page.

Similarly, this contact page from the Department of Jobs, Enterprise and Innovation provides the following text, and gives geographic alternatives for 3 out of 3 of the 1890 numbers listed.

*Note that the rates charged for the use of 1890 (LoCall) numbers may vary among different service providers

Interestingly, the Department of Communications, Energy and Natural Resources – the one government department that could have some influence over how 1850, 1890 and 0818 numbers are treated by mobile telecoms providers – has a contact page that doesn’t provide any 1890 numbers at all. It only provides geographic alternative numbers for all sections linked on that page.

 

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Help, please! Does your mobile provider block you calling 1800 numbers?

getting help finding numbers on this websiteAs I mentioned previously in this February 2016 – noting all the Geographic Alternative Numbers Updated Across the SayNoTo1890.com website, I will be starting to provide geographic alternatives on the site from here on out for FreePhone 1800 numbers.

There are two reasons for this.

Firstly, some companies who may provide 1800 numbers may indicate to their service providers that they don’t want to facilitate people calling on that number from mobile phones because of the additional cost incurred.

Secondly, and of specific interest for this blog post, I’ve been told that certain mobile phone companies (potentially only on certain packages or contracts) are blocking their customers from calling 1800 numbers completely.

So, are you on a mobile phone plan with any of the providers here in Ireland that is blocking you from calling 1800 numbers completely? If so, please let me know the company and the package you’re on – either in the comments below, or via the Contact Page here.

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Break through all the bullshit! with 48 Months

I love this page on the 48 Months website.

Break through all the bullshit! Here at 48 we are upfront about other call charges so you don’t have to worry about hidden extras creeping up behind you. Check out our rates for calling numbers like Directory Enquiries, 1890 or 1850. You could also save yourself money with handy sites like www.saynoto1890.com.

Now, it’s worth noting that 48 Months charges the most for calls to 1890 (50c per minute), 1850 (50c per call) and 0818 (50c per minute) numbers. However, if they’re not going to amend their call charge structure, then I guess next best thing is to help people avoid the costs completely.

Break through all the bullshit! with 48 Months

 

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Help, please! – Are you blocked from accessing SayNoTo1890.com from anywhere?

getting help finding numbers on this websiteI recently discovered this comment on the AskAboutMoney.com website, indicating that a customer of TescoMobile had for a time been blocked from accessing this website via their mobile phone.

Tesco Mobile blocking access to the SayNoTo1890 website

Have you had problems accessing the website through any of your internet connections – mobile phone, tablet, or home laptop or computer? If you’ve had any issues, please use the comments below to let me know, or contact me here.

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New parking signs from DCC still showing incorrect LoCall 0818 information

Dublin City Council STILL incorrectly advertising 0818 numbers as LoCallA couple of weeks ago, I started documenting organisations who had websites where 1890, 1850, & 0818 numbers are being falsely advertised. Separately, back in 2013, I highlighted how Dublin City Council were incorrectly advertising 0818 numbers as LoCall on their parking meters all around Dublin.

As I highlighted at the time, this is particularly egregious since I’m assuming pretty much everyone who would be calling that number would be calling from their mobile, and would therefore be whacked with the higher call charge.

Since then, Dublin City Council have been replacing and updating their parking meters, and unfortunately, even though they’ve been made aware of the error in their description of the 0818 number, it’s still wrong.

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