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Sharing the @SayNoTo1890 benefits with others

There are on average nearly 1000 people per day using this website, saving money on phone calls. The more people that use the site, the greater chance there is that we’ll continue to get more and more alternative numbers provided.

Click Tweet to share the @SayNoTo1890 benefits with othersWith that in mind, to try to encourage new users, and widen the appeal of the site even further, can I encourage you to post a tweet every time you use the site successfully and get an alternative number for an 1890, 1850, 0818 or 076 number?

Just click on the Tweet button on the right hand side of the page, in the menu bar.

This will bring you to a page, as shown below, which will allow you post a message directly from your Twitter account to your followers. (No access is required on the part of SayNoTo1890).

Sharing the @SayNoTo1890 message on Twitter

I’d very much appreciate if you could share. Thank you.

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Some organisations are doing away with 1890 numbers. Here’s a list #nomore1890

nomore1890It was the NCTS (National Car Testing Service) that I was alerted to first who had made the decision to no longer provide 1890 contact numbers.

The more organisations that do that, the less work I’ll have to spend keeping this website updated.

I’ll keep track on this page here, and as it’s updated I’ll publicise to readers, whenever any other organisations do the same.

If you’ve found any other organisations making this decision, please let me know and I’ll keep the listing below updated.

Continue Reading →

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Tip of the Week (The Sunday Tribune)

The Sunday Tribune

Sunday August 18th, 2008

Eddie Lennon

Tip of the Week

Phone users are being ripped off when they make calls to government departments and large companies via 1850, 1890 and 0818 numbers. While mobile users who pay by bill have a block of “free” minutes credited to their phone each month, these minutes include standard land line and mobile numbers, but usually not other numbers.

Dialling these numbers can cost up to 49c per minute when calling from a mobile, and up to 8c a minute from a land line. Last week, the consumer awareness website ValueIreland.com published a useful list of land line numbers which you can contact as a cheaper alternative to the more expensive numbers. The list is available at www.SayNoTo1890.com.

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September 2016 – 45 Numbers updated on SayNoTo1890.com

This evening I have made updates to the website whereby upwards on 45 numbers have been updated. There are about 20 new numbers added, while 25 number updates / clarifications have been made.

Please note that there are about another 50 updates pending, and once I confirm the numbers involved, I’ll get those numbers up on the site also.

To everyone who has contacted the site providing updates, feedback, corrections and new geographic alternative numbers, many many thanks. Without your help and assistance, the website wouldn’t be the great resource that it is.

Please feel free to contact me any time if you have any suggestions for the website.

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1890, 1850, 0818 & 076 are not premium rate numbers, despite the cost from a mobile

saynoto1890 frequently asked questions FAQ on premium rate numbersCalls made to 1890, 1850, 0818 and 076 numbers from your mobile may be expensive, but they are not premium rate numbers. This blog post explains.

This came up recently in some comments on the SayNoTo1890 Facebook page:

Someone explain, where’s the gain? Do companies using 1890/1850 etc gain an income from the call?

 

I agree and it’s getting worse not better. These premium numbers have no reason to exist but to generate unfair charges

This was my response, explaining how these numbers came to cost as much as they do.

It’s probably worth noting that technically, these numbers are not premium rate numbers.

When original created years ago – prior to mobiles – using 1890 numbers as an example, the intention was to provide a low cost option for people to call national numbers, but at the cost of a local call.
So, on your landline, if it cost 5p a minute to call your neighbour in Mayo, but 15p a minute to call a business in Dublin, then the LoCall option was introduced to allow you dial a 1890 number for a business in Dublin, and pay the local rate – so, 5p per minute.

Effectively, the rule was, you charge for a call to an 1890 number the same as you would charge for a local call.

The problem, with the introduction of mobile phones, is that the cost of a local call, and a national call, are the same – i.e. they’re now calls to landlines, and are costed, normally, at 15c to 35c per minute or more.

However, in most cases, with minutes bundles as part of your mobile contract, no one really pays that amount to make calls as the minutes are deducted from your bundle.

The problem we’re all suffering is therefore twofold:

Firstly, those rates to call landlines then set the equivalency bar – so, a 35c per minute cost to call a landline on a mobile is then the benchmark for the 1890 call.
In this case, mobile phone service providers are actually following the rules of “LoCall” numbers exactly to the letter of the law.

Secondly, and more importantly, mobile phone service providers are NOT (mostly) deducting minutes on calls to 1890, 1850 or 0818 (and now 076 numbers as well) from your contracted minutes bundles.

Therefore, every call to those numbers on your mobile will cost you directly.

This, as you’ll be told by ComReg is a business decision by the mobile phone service providers. Or more relevantly, the provision of “free” minutes bundles is a business decision, so deciding what comes from it, or doesn’t, is also a business decision.
And ComReg will tell you that they won’t interfere in business decisions of the mobile phone service providers.

They won’t, but they could if they really wanted to, or if they were directed to by their government department, but such a direction isn’t ever likely.

Hope that clarifies a bit more.

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Government organisations refusing to provide geographic alternative numbers

Since February, I’ve been waiting for responses from 5 different government sponsored organisations to provide geographic alternative numbers for the 1890 and 076 numbers provided as contact information on their websites.

In a recent blog post, Revenue Commissioners – 1890 Numbers, I commended that organisation and a couple of government departments on their provision of alternatives very clearly on their website.

Unfortunately, not all government organisations that we fund will give us alternative numbers to allow us save money whenever we need to call them. The irony being that 2 of the organisations are supposed to assist people in financial difficulties already.

Stonewalled by organisations not providing geographic alternative numbersGeographic Alternative Rogues Gallery

So, step forward the following organisations who I contacted back in early February, and whom I’ve again contacted as of last night, requesting alternatives for numbers published on their websites:

  • Insolvency Service of Ireland
    • Information and General Enquiries 0761064200
    • Case Management Division 0761064200
    • Bankruptcy Division 0761064232
    • Regulation Division 0761064234
  • Citizens Information
    • Citizens Information Phone Service 0761074000
    • Citizens Information Website Team 0761079000

Next Steps

If I ever do get any useful responses from any of the organisations above, I’ll let you know. Don’t hold your breath, though.

Update 29/03/2016

Below are the responses received so far from the organisations contacted above. Well, 2 organisations actually responded (MABS and Citizens Information) and I only have 2 automated responses from SUSI. The RSA and PRTB didn’t respond to me at all. I guess it’ll be FOI requests for them now (my 2nd for PRTB seeking geographic alternative contact numbers).

Continue Reading →

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Help, please! Does your mobile provider block you calling 1800 numbers?

getting help finding numbers on this websiteAs I mentioned previously in this February 2016 – noting all the Geographic Alternative Numbers Updated Across the SayNoTo1890.com website, I will be starting to provide geographic alternatives on the site from here on out for FreePhone 1800 numbers.

There are two reasons for this.

Firstly, some companies who may provide 1800 numbers may indicate to their service providers that they don’t want to facilitate people calling on that number from mobile phones because of the additional cost incurred.

Secondly, and of specific interest for this blog post, I’ve been told that certain mobile phone companies (potentially only on certain packages or contracts) are blocking their customers from calling 1800 numbers completely.

So, are you on a mobile phone plan with any of the providers here in Ireland that is blocking you from calling 1800 numbers completely? If so, please let me know the company and the package you’re on – either in the comments below, or via the Contact Page here.

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Break through all the bullshit! with 48 Months

I love this page on the 48 Months website.

Break through all the bullshit! Here at 48 we are upfront about other call charges so you don’t have to worry about hidden extras creeping up behind you. Check out our rates for calling numbers like Directory Enquiries, 1890 or 1850. You could also save yourself money with handy sites like www.saynoto1890.com.

Now, it’s worth noting that 48 Months charges the most for calls to 1890 (50c per minute), 1850 (50c per call) and 0818 (50c per minute) numbers. However, if they’re not going to amend their call charge structure, then I guess next best thing is to help people avoid the costs completely.

Break through all the bullshit! with 48 Months

 

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Help, please! – Are you blocked from accessing SayNoTo1890.com from anywhere?

getting help finding numbers on this websiteI recently discovered this comment on the AskAboutMoney.com website, indicating that a customer of TescoMobile had for a time been blocked from accessing this website via their mobile phone.

Tesco Mobile blocking access to the SayNoTo1890 website

Have you had problems accessing the website through any of your internet connections – mobile phone, tablet, or home laptop or computer? If you’ve had any issues, please use the comments below to let me know, or contact me here.

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