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Government organisations refusing to provide geographic alternative numbers

Since February, I’ve been waiting for responses from 5 different government sponsored organisations to provide geographic alternative numbers for the 1890 and 076 numbers provided as contact information on their websites.

In a recent blog post, Revenue Commissioners – 1890 Numbers, I commended that organisation and a couple of government departments on their provision of alternatives very clearly on their website.

Unfortunately, not all government organisations that we fund will give us alternative numbers to allow us save money whenever we need to call them. The irony being that 2 of the organisations are supposed to assist people in financial difficulties already.

Stonewalled by organisations not providing geographic alternative numbersGeographic Alternative Rogues Gallery

So, step forward the following organisations who I contacted back in early February, and whom I’ve again contacted as of last night, requesting alternatives for numbers published on their websites:

  • Insolvency Service of Ireland
    • Information and General Enquiries 0761064200
    • Case Management Division 0761064200
    • Bankruptcy Division 0761064232
    • Regulation Division 0761064234
  • Citizens Information
    • Citizens Information Phone Service 0761074000
    • Citizens Information Website Team 0761079000

Next Steps

If I ever do get any useful responses from any of the organisations above, I’ll let you know. Don’t hold your breath, though.

Update 29/03/2016

Below are the responses received so far from the organisations contacted above. Well, 2 organisations actually responded (MABS and Citizens Information) and I only have 2 automated responses from SUSI. The RSA and PRTB didn’t respond to me at all. I guess it’ll be FOI requests for them now (my 2nd for PRTB seeking geographic alternative contact numbers).

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