Tag Archives | Dublin City Council

New parking signs from DCC still showing incorrect LoCall 0818 information

Dublin City Council STILL incorrectly advertising 0818 numbers as LoCallA couple of weeks ago, I started documenting organisations who had websites where 1890, 1850, & 0818 numbers are being falsely advertised. Separately, back in 2013, I highlighted how Dublin City Council were incorrectly advertising 0818 numbers as LoCall on their parking meters all around Dublin.

As I highlighted at the time, this is particularly egregious since I’m assuming pretty much everyone who would be calling that number would be calling from their mobile, and would therefore be whacked with the higher call charge.

Since then, Dublin City Council have been replacing and updating their parking meters, and unfortunately, even though they’ve been made aware of the error in their description of the 0818 number, it’s still wrong.

Dublin City Council incorrectly advertising 0818 numbers as LoCall

I’ve written about this before, and will be following up directly with Dublin City Council, but here’s photo of one of their parking ticket machines where they’re describing the 0818 customer support number for “Park & Pay” as being “locall”. If you check out the “Call Costs” page, you can see this would have significant cost implications for mobile users (likely the only people calling this number).

If you're reading this, you're probably on a PC with internet filtering, or a poor connections, so you're missing a picture of a parking meter

0818 numbers being wrongly advertised as 1890

In the past, I’ve written how some unscrupulous companies may try to con potential callers by advertising their 0818 numbers in a way that makes them look harmless – i.e. 081 8. A recent trend I’m seeing these days is for companies to falsely advertise 0818 number as Lo Call numbers. While some people may not get the difference, they’re two completely distinct numbers – as detailed on the FAQ page here. This picture shows such a false advertising sign, though I do apologies it’s hard to make out.

If you're reading this, you're probably on a PC with internet filtering, or a poor connections, so you're missing a picture of Dublin City Council claiming 0818 number is Locall

What is an 1890 number?

An 1890 number is known as a LoCall number. It was devised to allow customers call businesses from all over the country, but for a flat local rate. So, you could call a business in Dublin for the same cost as calling a business around the corner.

What is an 0818 number?

An 0818 number is known as a National Call number. This type of phone number was devised to allow businesses charge an extra small premium above the regular cost of the call.

The different costs associated with 0818 and 1890 numbers are available here on the Costs page – in some cases there’s little difference, but there can be big differences depending on your operator.

I personally have a big problem with 0818 numbers. If a consumer is planning on dealing with a business, why should they have t0o pay a premium cost on their phone call costs just to find out more. I’ll personally stay away from any business that provides an 0818 contact number – particularly for sales, never mind customer support.

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