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Government organisations refusing to provide geographic alternative numbers

By on 23rd March 2016 in Blog

Since February, I’ve been waiting for responses from 5 different government sponsored organisations to provide geographic alternative numbers for the 1890 and 076 numbers provided as contact information on their websites.

In a recent blog post, Revenue Commissioners – 1890 Numbers, I commended that organisation and a couple of government departments on their provision of alternatives very clearly on their website.

Unfortunately, not all government organisations that we fund will give us alternative numbers to allow us save money whenever we need to call them. The irony being that 2 of the organisations are supposed to assist people in financial difficulties already.

Stonewalled by organisations not providing geographic alternative numbersGeographic Alternative Rogues Gallery

So, step forward the following organisations who I contacted back in early February, and whom I’ve again contacted as of last night, requesting alternatives for numbers published on their websites:

  • Insolvency Service of Ireland
    • Information and General Enquiries 0761064200
    • Case Management Division 0761064200
    • Bankruptcy Division 0761064232
    • Regulation Division 0761064234
  • Citizens Information
    • Citizens Information Phone Service 0761074000
    • Citizens Information Website Team 0761079000

Next Steps

If I ever do get any useful responses from any of the organisations above, I’ll let you know. Don’t hold your breath, though.

Update 29/03/2016

Below are the responses received so far from the organisations contacted above. Well, 2 organisations actually responded (MABS and Citizens Information) and I only have 2 automated responses from SUSI. The RSA and PRTB didn’t respond to me at all. I guess it’ll be FOI requests for them now (my 2nd for PRTB seeking geographic alternative contact numbers).

Continue Reading →

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By on 4th February 2013 in A-Z
  • Panda Recycling
    • 1850626262 Call Instead – 0469024111 or 018298988
  • Parcel Motel/Nightline
    • 1890241717 – Call Instead 018835400 or 018835442
  • ParkMagic (Limerick)
    • 0818220330, 0818221177 & 0818220107 – Call Instead 061311422
    • 1800303093 – Call Instead 061311422
  • Park by Text Customer Service
    • 0818444999 – Call Instead 016349805, then option 3
  • Payzone (Parking Tags)
    • 0818300161 – Call Instead 012076000, gets you through to reception, then you ask for Parking Tag customer support
  • PAYE South West Region
    • 1890222425 – Call Instead 0216027000
  • PayPal Customer Service
    • 1890943220 Call Instead – 014369001
  • Pensions Board
    • 1890656565 Call Instead – 016131900
  • Perfect Water
    • 1890989098 – Call Instead 06389290
  • Perlico Customer Service
    • 1890353535 Call Instead – 012933500
  • Permanent TSB
    • Automated Service Menu 1890241224 Call Instead – 012124299
    • Customer Service 1890500121 Call Instead – 012124101
    • open24 phone banking 1890500212 Call Instead – 012124101
    • 1890500172 – Call Instead 012124290
  • permaNET broadband
    • 1890818599 Call Instead – 0216010503
  • PetInsure.ie
    • 1890201201 Call Instead – 0212029119
  • Pierse & Fitzgibbon (solicitors for E-Flow / M50 violations)
    • 0818313100 Call Instead – 06850900
  • Pinergy Pre-Pay Electricity
    • 1850945020 and 1850945021 Call Instead – 02950830 (or try 0215002502, though this could be outbound number only)
  • Podiatry.ie
    • 1890253151 – Call Instead 0429334351
  • PoleStars
    • 1890882324 Call Instead – 045540045
  • An Post
    • Customer Service 1850575859 – Call Instead 017057600
    • Billpay.ie Customer Support 1890617171 – Call Instead 017057000
    • TV Licence Services 1890252749 – Call Instead 017058800
    • Savings 1850305060 – Call Instead 017057000
  • PostBank
    • 1890303040 Call Instead – 0906441930
  • PostMobile Customer Care
    • 1850 789 789 – Call Instead 051595169
  • PrePayPower.ie
    • Sales Team 1890987839 or 1890989536 Call Instead – 0212355909
    • Customer Service 0818323920 & 0818333180 – Call Instead 0212355909, and ask to be put through
    • Dedicated Top Up Line 1890987739 – Call Instead (freephone) 1800989570
  • Prestige Discounted travel insurance
    • 1890808666 Call Instead – 0494371505
  • Private Residential Tenancies Board (PRTB)
    • 0818303037 – Call Instead 0766887350 (note, 076 may be charged same as 1890 / 0818 / 1850, so please check before dialing)
    • Alternatively try 016353651 (provided 19/01/2016)
  • Prize Bond Company Administrative Queries
    • 1850671000 Call Instead – 0669761258
  • Property Tax Helpline (Revenue)
    • 1890200255 Call Instead – 017023049 (or possibly 014853695)
  • Perfect Water Systems Limited
    • 1890989098 – Call Instead 06389290
  • Public Services Helpdesk
    • 1890837000 – Call Instead 017043000 and ask to be put through
  • Public Services Card
    • 1890837000 – Call Instead 017043000 and ask to be put through
    • People have also succeeded by calling 0719672616
  • Pepper Customer Service (Danske Bank)
    • 1890923346 – Call Instead 061236852
  • Prima Finance
    • 1890456700 – Call Instead 0646630340
  • PhoneWatch
    • 1850211886 – Call Instead 012076100
  • Public Services Office (Carrick on Shannon) / (Free Travel)
    • 1890837000 – Call Instead 017043000
  • Primacare Medical Centre (Dundrum)
    • 1890703703 – Call Instead 012166960
  • PerfectCard.ie
    • 1850496496 – Call Instead 012557111
  • Public Services Card
    • 1890837000 – Call Instead 0719672616 or 0719672571 (or 017043281 or 017043000 and ask for card helpdesk)
  • Pure Telecom
    • 1890987550 – Call Instead 012895555
    • Residential 1850930580 – Call Instead 012469000
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