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Pinergy incorrectly advertising their contact number on TV adverts

By on 12th September 2013 in Blog

As coincidence would have it, a couple of weeks ago on ValueIreland.com, I wrote about Pinergy and the other pre-pay electricity providers popping up here in Ireland, Pre-paying for your electricity is unlikely to save you money.

I have to say, I’m not a fan because of the implications that pre-paying electricty is cheaper rather than the fact that it’s actually more expensive. To me, it’s sort of preying on those who have little finances to play around with already.

And they haven’t done themselves again with some inaccurate advertising on their current TV advertising (and apologies for the dodgy screenshot):

Incorrect Pinergy TV advert - CallSave not LoCall

Now, technically, calling a CallSave number (1850) will generally be cheaper than calling a LoCall number (1890), so consumers won’t be disadvantaged by this carelessness, but to me it’s just a bad sign.

This is a company who’ve paid for national TV advertising, and they can’t get a simple thing like this right.

As a matter of interest, instead of calling 1850945020 (as in the advert) or 1850945021 (from their website), you could try calling their head office on 029 50830 instead and asking to be put through.

 

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By on 4th February 2013 in A-Z
  • Panda Recycling
    • 1850626262 Call Instead – 0469024111 or 018298988
  • Parcel Motel/Nightline
    • 1890241717 – Call Instead 018835400 or 018835442
  • ParkMagic (Limerick)
    • 0818220330, 0818221177 & 0818220107 – Call Instead 061311422
    • 1800303093 – Call Instead 061311422
  • Park by Text Customer Service
    • 0818444999 – Call Instead 016349805, then option 3
  • Payzone (Parking Tags)
    • 0818300161 – Call Instead 012076000, gets you through to reception, then you ask for Parking Tag customer support
  • PAYE South West Region
    • 1890222425 – Call Instead 0216027000
  • PayPal Customer Service
    • 1890943220 Call Instead – 014369001
  • Pensions Board
    • 1890656565 Call Instead – 016131900
  • Perfect Water
    • 1890989098 – Call Instead 06389290
  • Perlico Customer Service
    • 1890353535 Call Instead – 012933500
  • Permanent TSB
    • Automated Service Menu 1890241224 Call Instead – 012124299
    • Customer Service 1890500121 Call Instead – 012124101
    • open24 phone banking 1890500212 Call Instead – 012124101
    • 1890500172 – Call Instead 012124290
  • permaNET broadband
    • 1890818599 Call Instead – 0216010503
  • PetInsure.ie
    • 1890201201 Call Instead – 0212029119
  • Pierse & Fitzgibbon (solicitors for E-Flow / M50 violations)
    • 0818313100 Call Instead – 06850900
  • Pinergy Pre-Pay Electricity
    • 1850945020 and 1850945021 Call Instead – 02950830 (or try 0215002502, though this could be outbound number only)
  • Podiatry.ie
    • 1890253151 – Call Instead 0429334351
  • PoleStars
    • 1890882324 Call Instead – 045540045
  • An Post
    • Customer Service 1850575859 – Call Instead 017057600
    • Billpay.ie Customer Support 1890617171 – Call Instead 017057000
    • TV Licence Services 1890252749 – Call Instead 017058800
    • Savings 1850305060 – Call Instead 017057000
  • PostBank
    • 1890303040 Call Instead – 0906441930
  • PostMobile Customer Care
    • 1850 789 789 – Call Instead 051595169
  • PrePayPower.ie
    • Sales Team 1890987839 or 1890989536 Call Instead – 0212355909
    • Customer Service 0818323920 & 0818333180 – Call Instead 0212355909, and ask to be put through
    • Dedicated Top Up Line 1890987739 – Call Instead (freephone) 1800989570
  • Prestige Discounted travel insurance
    • 1890808666 Call Instead – 0494371505
  • Private Residential Tenancies Board (PRTB)
    • 0818303037 – Call Instead 0766887350 (note, 076 may be charged same as 1890 / 0818 / 1850, so please check before dialing)
    • Alternatively try 016353651 (provided 19/01/2016)
  • Prize Bond Company Administrative Queries
    • 1850671000 Call Instead – 0669761258
  • Property Tax Helpline (Revenue)
    • 1890200255 Call Instead – 017023049 (or possibly 014853695)
  • Perfect Water Systems Limited
    • 1890989098 – Call Instead 06389290
  • Public Services Helpdesk
    • 1890837000 – Call Instead 017043000 and ask to be put through
  • Public Services Card
    • 1890837000 – Call Instead 017043000 and ask to be put through
    • People have also succeeded by calling 0719672616
  • Pepper Customer Service (Danske Bank)
    • 1890923346 – Call Instead 061236852
  • Prima Finance
    • 1890456700 – Call Instead 0646630340
  • PhoneWatch
    • 1850211886 – Call Instead 012076100
  • Public Services Office (Carrick on Shannon) / (Free Travel)
    • 1890837000 – Call Instead 017043000
  • Primacare Medical Centre (Dundrum)
    • 1890703703 – Call Instead 012166960
  • PerfectCard.ie
    • 1850496496 – Call Instead 012557111
  • Public Services Card
    • 1890837000 – Call Instead 0719672616 or 0719672571 (or 017043281 or 017043000 and ask for card helpdesk)
  • Pure Telecom
    • 1890987550 – Call Instead 012895555
    • Residential 1850930580 – Call Instead 012469000
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