Sile, March 2014

As a frequent and appreciative user of the information you provide, this website came to mind when I wondered if there was a campaign against the practice of companies answering dialled (charged) calls with initial “info”/ads, which consume expensive phone time, before allowing the caller to access the service they dialled for? They will call it information but frequently it is an ad the caller is involuntarily paying to receive. This may be acceptable on freefone numbers but surely not on charged calls?
Hope my point is clear!

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