Mike, January 2013

I was horrified when I got my bill for €35 for calling Aviva about health claim. It is a scandal that companies can still legally use premium lines and call them low call, when most people call from a mobile these days and not a land line. I assume over the years you have written to the National Consumer Association about this outrageous practice in Ireland. Why have they done nothing about it? You should start a partition.

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