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November 3, 2008

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Geographical Alternative for Aer Lingus Reservations

SayNoTo1890

Thanks to the reader who submitted the geographical alternative for Aer Lingus Reservations - a number which we thought for some time there was no alternative number for.

October 16, 2008

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No Geographical Alternatives?

SayNoTo1890

,

There are a number of companies where we’ve been unsuccessful in getting geographical alternative phone numbers for their 1890, 1850 and mainly 0818 numbers.  A couple of these are Aer Lingus (0818 365000) and Sky TV Ireland (0818 719 852).

From what our readers have told us, they haven’t even been able to get alternative numbers by asking the actual customer service people concerned having called the 0818 number.

So, what can you do? Firstly, keep asking whenever you’re in contact with them. You may on some occasion get to talk to someone who may be able to help more than others. Then contact us with the numbers, and we’ll share with everyone else.

Alternatively, there are a couple of things that you could do which might save you the cost of the phone call - though they might not be as immediate in their impact. However, if you’re not in much of a hurry, these might be of help.

  1. You could check the companies website to see if they provide detailed help sections, or Frequently Asked Question. These kinds of pages may be able to answer your questions for you.
  2. Call from work. Depending on your own employers telephone usage policy, you could call from your work phone and let your employer take the hit, rather than yourself.
  3. There are certain times when you shouldn’t call a customer service line - don’t call first thing, don’t call at lunchtime or in the early evening. These are the times you’ll most likely be stuck in a queue.
  4. Does the company have a sales line on a different number - is it a normal number instead of an 1890, 1850 or 0818 number? Call that number, and then ask to be put through to customer service.

Do you have any other suggestions that might help here? Leave a comment or contact us at the contact details linked above.

April 6, 2008

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New Numbers Added, Some Changed

Many thanks to those of you who e-mailed us during the week with some number updates and changes. The links to the left have now been updated, but here is a summary of the changes.

  • Our Aer Lingus number apparently no longer works. Anyone have an alternative that will work for their 0818 numbers?
  • We have been provided with an updated number for Ryanair.
  • Updated numbers have also been provided for Chorus/NTL/UPC
  • We have been provided an alternative for the Driver Testing Centre section of the RSA
  • SellItYourSelf.ie have provided us with their geographical number also
Don’t forget - if you have alternative geographical numbers that you know work instead of the 1890, 1850, 0818 and 1800 numbers, please e-mail us, and we’ll post them here for the benefit of everyone.

February 25, 2008

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Do you have alternative numbers for these companies?

I received an e-mail today asking for alternative landline numbers for a few companies. Unfortunately these companies have proved most difficult for us to find such alternatives. Are you able to help?

  • Aer Lingus - 0818 365000
  • Ryanair - 0818 303030
  • Sky TV - 0818 719852
  • Quinn Insurance - 1890 89 1890

If you can shed any light on alternative landline numbers for these companies? Post a comment below, or e-mail us here.

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