Categories Archives: Government Response

Response from Insolvency Service of Ireland (ISI)

Hi Diarmuid,

Apologies for the delay in responding to your email request. We are currently investigating with our IT department regarding your query as they have responsibility for our phone system and will revert as soon as we have an answer.

Kind regards

ISI Corporate Affairs

Response [2] from Student Universal Support Ireland (SUSI)

[Incident: 160322-000363]

Hello,
Your email has been received by SUSI. Follow us on twitter @susihelpdesk to get the latest information on SUSI.

Thank you.
SUSI Support Team

Dia Dhuit,
Tá do ríomhphost faighte ag SUSI. Is féidir sinn a leanúint ar Twitter @susihelpdesk chun an eolas is déanaí a fháil ar SUSI.

Go raibh maith agat.
Foirne Tacaíochta SUSI SUSI Support Team

Response [1] from Student Universal Support Ireland (SUSI)

[Incident: 160202-001329]

Hello,
Your email has been received by SUSI. Follow us on twitter @susihelpdesk to get the latest information on SUSI.

Thank you.
SUSI Support Team

Dia Dhuit,
Tá do ríomhphost faighte ag SUSI. Is féidir sinn a leanúint ar Twitter @susihelpdesk chun an eolas is déanaí a fháil ar SUSI.

Go raibh maith agat.
Foirne Tacaíochta SUSI SUSI Support Team

Response from Money Advice and Budgeting Service (MABS)

Hi Diarmuid,

We don’t have local alternatives to the MABS National helpline number at this time. We do offer to call back all clients who call the helpline, in order to minimise the costs for them.

It is also possible to request a call back from the MABS Helpline by email at the address helpline@mabs.ie. Email us and write “Request for call back” in the subject line of your email. Don’t forget to provide a phone number you can talk on privately, and one of our Helpline Advisers will try to call you back by the end of the next working day.

Clients can of course get in touch with their local MABS service, contact details for which can be found at the following link to our website:

https://www.mabs.ie/contact-mabs/

I hope this helps.

[redacted]

Kind regards

Administrator – DMA MABS

 

Response from Citizens Information Board

Dear Diarmuid,

Thank you for your email, and my apologies for the delay in replying.

I have discussed this with our ICT team and they are investigating options to put a geographic number in place for our phone services (Citizens Information and Money Advice and Budgeting Service).

Thank you again for the feedback,

Regards

[redacted]

Citizens Information Board

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