SayNoTo1890.com

Back in the early days of SayNoTo1890.com, I wrote this post where I’d noticed that some government quangos were not providing geographical alternatives for their consumer helplines, but that they did provide such alternatives for corporate helplines.

At the time, the two culprits were the National Consumer Agency and the Financial Regulator.

Following an e-mail from a reader this week who provided us with a geographical alternative for NERA (the National Employment Rights Authority), I noticed that their contacts page had the very same situation.

Information
NERA Information Service Lo-Call 1890 80 80 90*

So, normal employees and consumers are subjected to having to use this 1890 number, but corporates get to call a normal geographical phone number.

Corporate enquires
Telephone: +353 59 917 8800

Why is it that consumers are treated differently in this way, and put at a possible disadvantage - as even they recognise by using the *

• Note that the rates charged for the use of 1890 (LoCall) numbers may vary among different service providers.

Why not just provide another 059 number, as our reader found for us?