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September 2, 2008

Geographical Alternative for eFlow

Last week, we asked if anyone knew of a geographical alternative for the eFlow number belowing to the NRA.

Following an e-mail from a reader, we should clarify that we do make efforts to find numbers first prior to making an appeal via the site.

In this situation, we did contact the company themselves, twice, but without success. The first call got absolutely nowhere - we don’t think the customer service agent even knew what we was talking about - they didn’t even know what the number was that we were calling on.

On the second occasion, we were told there was no geographical equivalent. What we were able to ascertain was that the call centre for eFlow is actually in Northern Ireland so a 1890 number might actually be cheaper rather than calling NI directly via a geographical alternative number – unless people have an “All Ireland” phone tariff.

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