September 4, 2008
Following on from earlier posts, I e-mailed both the eFlow customer service contact address, and the info address on the NRA website in a further attempt to find the alternative number for 1890 50 10 50. The more I hear advertising and think about this, this number is likely to cost people a lot of money going forward as the barrier free tolling beds in.
I would be grateful if you could please provide me with an alternative number to the 1890 50 10 50 number that you provide on the eFlow website.
Though this is advertised as a LoCall number – whenever I call this number from my mobile phone, it actually costs me 35c per minute instead of the LoCall rate.
If you had a Dublin or other Irish number available, I could call this number by using my mobile package minutes and would therefore be able to avoid the excessive charges for 1890 numbers charged by the mobile companies.
Your assistance in this matter would be greatly appreciated.
Kind Regards,
So far, after 3 e-mails, still no response. I know that the NRA read my e-mail - I received a “read receipt” - but they haven’t replied. I’ll keep you updated.
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2 responses to "Geographical Alternative for eFlow"
Hi. I work for Eflow, taking payments for the toll road. There is a freephone number (080050105011) but I’m not entirely sure whether this is free from ROI or just from the UK and NI.
That toll free number is given as the “international contact number” which doesn’t in fact work (at least not from Switzerland). It’s criminal what e-flow are getting away with, keeping customers on the phone for more than 10 minutes, and in my case that’s from a foreign mobile phone. I may well take the Port Tunnel from now on, it’s hassle free, almost makes it worth the price.
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