August 20, 2008
For some reason that doesn’t make sense to me yet, whenever you make a call to ComReg, be it looking for information or trying to complain about something, you’re helping ComReg make money for themselves. They’re there supposedly to be of service to consumers, yet you call them and they make money from your phone call.
From a SayNoTo1890.com reader, we were provided with the following snippet of an e-mail from a ComReg employee:
The Locall number we advertise is a minor source of revenue for us – the bulk comes from levies imposed on those firms we regulate.
If that’s the case, I wonder how much money other Government organisations are making from making us consumers ring them on their 1890.
I say I don’t understand this because normally businesses who have these 1890 numbers end up paying the balance of whatever the call would cost. It’s normally only 0818 numbers that a business would make money one.

2 responses to "ComReg makes money when you call their 1890 number"
[...] in August I mentioned that I’d seen an e-mail from a ComReg insider who said: The Locall number we [...]
[...] This is contrary to the comments from a ComReg member of staff in an e-mail that I had sight of back in August. [...]
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