Businesses should understand the impact of providing 1890 and 1850 contact details

I’ve written before how companies should realise that not all of their customers will actually benefit from the LOCALL or CALLSAVE numbers that they provide. Depending on the phone package customers are using, makeing a call to businesses could actually end up costing a whole lot more than expected.

This is a comment that came to the website from one such business owner:

My company (BER services)uses a lo-call number which we had hoped was providing our customers with a cheaper way to contact us. I am annoyed that we are paying for this service but it is costing our customers as well. 1890-728464 the alternative landline number is 096-70166.

As a matter of interest (or a free plug), the business concerned was Allied Energy Rating.